Refunds are processed by our accounting team and can take up to 30 business days.
Our refund process begins after
- Payoff funds are received
- The borrower's mailing address is verified
- The borrower's banking information is correct and verified.
Check: Once the payoff is received and the mailing address has been verified, borrowers can expect to wait up to 30 business days to mail and receive the check.
ACH: If we have banking information in their account, we can process an ACH 7-10 business days after the payoff.